DELIVERY & COLLECTION OPTIONS FOR MAINLAND UK DELIVERIES
(select at checkout) plus details on areas outside Mainland UK below
- STANDARD DELIVERY £5.95 for orders under £75 - Standard Mainland UK Delivery (we aim to despatch on a next day service within 3-5 working days) *
FREE STANDARD DELIVERY for orders over £75 - Standard Mainland UK Delivery (we aim to despatch on a next day service within 3-5 working days) *
£9.95 for Next Day Delivery (ORDER BEFORE 12 NOON - Mainland UK only)* We can despatch Mon-Fri for next working day delivery - orders placed after 12 noon Friday and over the weekend for next working day delivery will be despatched on Monday for delivery Tuesday. This service is subject to stock availability - we will confirm by email or phone after order placed.
- Local Pick Up free of charge. Select this option if you wish to pick up from our shop, we will inform you when item is ready. See link for location of shop.
Please ensure that you give a full and correct address and postcode as well as a mobile telephone number and email. Unfortunately we cannot deliver to a PO Box Number.
* Please note that for some larger items there may be an additional delivery charge - see notes under individual items. We may also make additional delivery charges to send to the following postcodes depending on the item size/weight. Please make your order and we will email or call you with any additional costs. We will always try to keep this to a minimum.
Possible extra Charges for below postcodes
Northern Ireland (all codes)
Scottish Highlands - AB30-38, AB44-56, FK17-99, G83, IV1-28, IV30-32, IV33-39, IV52-54, IV63, KW1-14, PA21-33, PA34-40, PH18-26, PH30, PH31-41, PH49-50.
Scottish Islands - HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA30, PA32-34, PA41-49, PA60-78, PH42-44, ZE1-3
(If you need us to arrange a very urgent delivery please give us a call as we can normally help. We can arrange direct bikes and vans from our warehouse in Chiswick.)
Our aim is to offer our customers an extremely flexible and friendly way of shopping, be it online, by telephone or in person.
Please note until further notice we are no longer shipping to EU Countries due to courier and system problems!
PLEASE NOTE: CUSTOMERS ARE RESPONSIBLE FOR PAYMENT OF ANY LOCAL CUSTOMS DUTIES AND TAXES ON SALES OUTSIDE THE UK.
We can (and do!) ship worldwide. Either call us; place an order on-line (if the system does not allow delivery to your country simply select the option to collect from our warehouse); or send us an email with your exact requirements and informing us of your delivery address, and we will quote for delivery before processing the order. You are under no obligation to proceed unless happy with the delivery quote.
There is a default rate for some countries written into the system. If your order is particularly small and/or light, or indeed very large and heavy, then we will review the rate and confirm back to you immediately of any changes. Please note we do not refund any shipping costs for any International orders that are returned.
If you have any questions at all please do not hesitate to call us on 020 3141 9030 or email firstname.lastname@example.org. Pauline or John and we will be happy to help.